Axxend Project Coordinator

Job Category: Services & Consulting
Location: Ivory Coast, Abidjan
Division: Delivery
Posted on: January 12, 2012

Do you want to drive project management execution with top Services Professionals to solve complex problems for large enterprise customers? Do you like to foster and manage delivery relationships with enterprise customers and partners and provide oversight of multi-phased, complex solution concepts? Do you enjoy delivering professional consulting services and reaping the rewards of a satisfied customer?

Axxend help customers realize their full potential through accelerated adoption and productive use of Microsoft technologies. We are a global team of exceptional people who deliver world class services with partners, earning customer confidence, trust, and loyalty by Improving the overall Customer Experience, Serving as the customer advocates and driving customer-centric product improvement.

The Project Coordinator is responsible for assisting in engagement execution within a formal Statement of Work (SOW) to drive predictable behaviors in terms of project process and outcomes (accomplished on time, on budget, and according to customer specifications). The Services Project Coordinator supports the Program Manager in the areas of delivery engagement quality and customer satisfaction. The Project Coordinator will help with:

 

• Driving engagements within the constraints of schedule, features/functionality, and budget.
• Manages the work that must be done in order to deliver an integrated solution usually composed of products, services, or a formalized solution offering
• Establishes a strategy of continuous risk management that enables proactive decisions and actions throughout the project life cycle and create an environment to support it where the project team has visible, measurable, and repeatable processes for managing these risks
• Executes established (as mutually agreed to) policies and procedures for the project, e.g. quality assurance, team reference guide, communication plan, and setting up the environment.
• Manages (as mutually agreed with the Program Manager) Microsoft resources, partners and/or customer resources and materials (equipment, supplies, stock, or consumable/perishable items) used to complete tasks in a project.
• Maintains the Master Project Plan to include at least: the Communication Plan (communications within the team and between the team and external entities) and the Team Reference Guide Plan (identifies team and external team members). In addition, maintains the Master Project Schedule.
• Stays current and involved in collecting conditions of the project relative to resources (people and optionally funding/cost), schedule (time), and features (the solution and its quality) as specified by the established project protocol. In addition, performs the process of comparing actual performance with planned performance, analyze variances, evaluate possible alternatives and take appropriate corrective action (control) as specified by the established project protocol.
• Collects, reviews and publishes project status with regard to resources (people and optionally funding/cost), schedule (time), stakeholder management, and features (the solution and its quality) that influence project performance and completion.
•  Follows the principles of the Microsoft Solutions Framework (MSF), the Microsoft Operations Framework (MOF) and the current Services methodology (MSDM) in project delivery

       Qualifications:

• BA or Master’s degree
• 2-5 years of related project management experience
• Competency in Analytical Problem Solving, Customer/Partner

Relationships, Product & Technology Expertise, Project Management, Strategic Insight
Project Management fundamentals (e.g. PMI or equivalent) and Industry-specific certifications (as and if applicable)

Considering a Career with Axxend?

At Axxend Corporation, people are the source of our energy. The people at Axxend are creative, from all types of backgrounds, bringing passion and new ideas, meeting challenges, and realizing their potential. Our benefits and resources are designed to keep our most important asset - our employees - healthy, happy and equipped with the resources they need to be successful and realize their full potential.

Axxend provides a flexible work environment, with career advancement potential and most importantly, the opportunity to make a difference in Africa.

At Axxend, we share a passion for technology, customers and our partners. We aspire to be more than just a good company- we aspire to be a great company. What will make us great is our commitment to our mission of enabling people and businesses throughout the world to realize their full potential.

Axxend is an equal opportunity employer and supports workforce diversity.

Contact:  HR@axxend.com                                                                                         Axxend HR/11Jan12